πŸ” Account security

Passwords, email verification, and optional 2FA.

πŸ” Account security

Protect your DJ account with a strong password, email verification, and optional two-factor authentication (2FA).

Login password

Use Forgot Password on the login page if you need to reset. Use Forgot Password on the login page if you need to reset. Account passwords are hashed and never stored in plain text.

Two-factor authentication (2FA)

  1. Go to DJ Admin β†’ Settings β†’ Password & 2FA.
  2. Start 2FA setup and scan the QR code with your authenticator app.
  3. Save your backup codes in a safe place.
  4. After verification, future logins require your TOTP code or a backup code.

Open DJ Admin β†’ Settings β†’ Password & 2FA.

Profile and event passwords

Profile passwords (private DJ) and event passwords are shared gate secrets for guests β€” not the same as your login password. Do not reuse your account password for event or profile gates. See Event privacy.

Next: πŸ’¬ Contact support

πŸ’¬ Questions about your account or an event?

Search this Support Center, or send a request from DJ Admin after you sign in. We typically reply within 1–2 business days.

πŸ’¬ Can't find what you need?

Search this Support Center first β€” then send us a note from DJ Admin. Sign in if you haven't already; we typically reply within 1–2 business days.

Contact Support