Mac menu bar app

Troubleshooting for the PlayThis.Live Mac companion app — menu bar queue, sign-in, notifications, and updates.

Download the Mac app

macOS says the app cannot be opened

This public beta is not Apple-notarized yet. Move PlayThis.Live to Applications, right-click the app, choose Open, then choose Open again. Only do this if you downloaded it from the official PlayThis.Live download page.

Sign in with browser

Use Sign in with Browser inside the panel. Finish login in Safari or Chrome; the app polls until your session is ready. If it times out, try again.

Turn on notification banners

The Mac app asks for notification permission after you sign in. Choose Allow so PlayThis.Live can show a banner whenever a new song request arrives.

  1. Open System Settings on your Mac.
  2. Go to Notifications.
  3. Find PlayThis.Live in the app list.
  4. Turn on Allow Notifications.
  5. Set the alert style to Banners or Alerts.
  6. Turn on Play sound for notification if you want an audible cue during your set.

Updating the app

Use Check for updates in the panel footer, or download the latest .dmg from the Mac app download page. Quit the old app, install the new build, and reopen.

Verify the download checksum

Run shasum -a 256 ~/Downloads/PlayThis.Live-1.0.0.dmg and compare it with the SHA256 value on the download page.

shasum -a 256 ~/Downloads/PlayThis.Live-1.0.0.dmg

Uninstall

Open the menu bar panel, choose Sign Out to remove the local Keychain token, choose Quit, then drag PlayThis.Live from Applications to the Trash.

Privacy

The Mac app stores a sign-in token in your Keychain, loads your events and requests from PlayThis.Live, and does not collect passwords. Sign out to remove the token from this Mac.

Can't find what you need?

Submit a support request from DJ Admin — sign in first if you haven't already.

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